If there are discrepencies between Tin Canny Course and Tin Canny User Reports (ex a users course completion), it is possible that the issue is related to Tin Canny caching the data.
You can disable Tin Canny cache by adding the following snippet to the functions.php file in the child theme:
add_filter( 'uo_tincanny_reporting_disable_cache', '__return_true' );